Terms and Conditions for SMS Messaging

1. Introduction

Welcome to Cool Zone Air Conditioning & Heating SMS Messaging Service!

By opting into our SMS messaging service, you agree to receive automated text messages from our CRM system for purposes including but not limited to booking, appointment reminders, updates, and communication.

2. Consent to Receive Text Messages

By opting in, you: Authorize Cool Zone Air Conditioning & Heating to send you text messages using an automatic telephone dialing system.Understand that your consent is not a condition of purchase or receipt of services. Acknowledge that standard message and data rates may apply according to your service plan.

3. Opt-Out Procedure

You can opt out of receiving SMS messages at any time by:

Replying “STOP” to any message you receive.

4. Frequency of Messages

The frequency of messages will vary based on your interactions and the services you subscribe to.

5. Privacy Policy

5.1 Data Collection and Use

Personal Information: We collect information such as your phone number primarily to communicate with you for booking and service-related purposes.Usage Data: We may also collect data regarding the date and time of message delivery, and your interactions with the messages.

5.2 Data Sharing and Disclosure

We do not sell or rent your personal data to third parties.Your data may be shared with third-party service providers strictly for the purpose of delivering our services, including SMS delivery.We may disclose information if required by law or in response to a request from law enforcement authorities or other government officials.

5.3 Data Security

We implement security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Your continued use of the SMS service after any such changes constitutes your acceptance of the new terms.