Your HVAC needs replacement, and you’ve ventured out to look for the best ones offered by manufacturers. A few calls and visits for inquiry quickly turned into frustrating experiences due to pushy sales representatives pressuring you into purchasing their products. When this happens, don’t get overwhelmed. You can remain polite and deal with them accordingly using the following tips from renowned AC replacement companies.
Familiarize Yourself With Some Basic HVAC Terms
Using jargon has always been a strategy of salespeople to lure customers into buying. Sometimes, they will also use some buzzwords to exaggerate the benefits of the HVAC equipment when these features are standard in most HVAC systems.
Some terms you should take time to learn are Seasonal Energy Efficiency Ratio (SEER) and Annual Fuel Utilization Efficiency (AFUE). If the salesperson is using words you’re not familiar with, you can ask them or your AC repair specialist to explain it to you.
Don’t Let Them Pressure You
Salespeople use manipulation tactics or appeal to your emotion to pressure you into buying. In some situations, they can make you feel that their offer is your only option, which isn’t true. You have the right to ask them for more time before making a decision and ask for their contact details if you find their offer is truly the best one among the others you’ve found.
Read the Fine Print
Salespeople have always been known to push you through the paperwork without explaining what the terms and conditions truly mean. Read the contract at a time conducive to you and ask the salesperson for more details if you need clarification. Good sales representatives will always give you time to review the entire document.
Trust Only Authorized Dealers
Manufacturers have factory-authorized dealers who have full knowledge and expertise about the HVAC systems they’re selling. Cool Zone Air Conditioning and Heating is a Carrier® Residential Factory Authorized Dealer. Our AC maintenance team can answer your questions and provide services based on your needs.
At Cool Zone Air Conditioning and Heating, we aren’t just focused on making a sale but on ensuring that you get the best results from the HVAC system you buy. Call us at (623) 253-1018 or fill out this contact form for a consultation.
